Managed EDI for Zales suppliers
Zales EDI. We do the work for wholesale suppliers.
Roundhouse handles the electronic document work behind your Zales wholesale orders: data entry, document preparation and transmission using our own systems. Jewelry order details handled with precision. Your team provides the approved product and shipment facts; we process the assigned EDI documents.
Let’s talk about your EDI
What is Zales EDI?
Zales EDI is the electronic exchange of standardized business documents between the retailer and its suppliers. For a wholesale account, the assigned workflow connects purchasing, shipment information and billing. Roundhouse performs that processing for you; there is no EDI application for your staff to buy or learn.
Small product differences can change the order.
A jewelry item may be distinguished by style, metal, size or another approved SKU attribute. Roundhouse processes the identifiers and prices on the authorized order, keeping a ring-size change from being treated as the same line without review.
Zales EDI documents and processing responsibilities.
The table describes workflows we review for your supplier account. Required messages, versions, packing structures and testing follow your assigned program; not every row is mandatory for every supplier.
| Code / format | Document | What we handle |
|---|---|---|
| 850 | Purchase Order | Translate the purchase order and retain item, quantity and destination references. |
| 860 | Purchase Order Change Request | Review buyer changes against the order and documents already prepared. |
| 856 | Advance Ship Notice (ASN) | Enter actual shipment and packing details and prepare the assigned shipment notice. |
| 810 | Invoice | Prepare and transmit the approved merchandise invoice with the required purchase references. |
| 997 | Functional Acknowledgment | Monitor technical acknowledgment; this does not establish business acceptance or approval for payment. |
Establish the buying arrangement before invoicing.
Outright purchases and other commercial arrangements can require different document handling. We confirm the instructions assigned to your Zales supplier account before preparing invoices or changes. EDI processing does not establish ownership terms or replace your commercial approval.
From the approved order to the final document.
We review your Zales account instructions and required tests, agree how your team will provide packing and approval information, and handle recurring processing. Order changes are checked against documents already prepared. Your warehouse controls the physical goods, packing and delivery; Roundhouse prepares the assigned electronic records from those facts.
Keep exceptions and the handover under control.
When taking over an existing Zales account, we review open orders and documents already transmitted to avoid duplicate processing. Checking references, units and quantities helps reduce EDI-related errors and chargebacks. Available acknowledgments and business responses are reviewed separately, because sending a file does not by itself establish acceptance.
Frequently asked questions
Zales EDI support
Do you do the Zales EDI work for wholesale suppliers?
Yes. Our team performs data entry, prepares the assigned documents and transmits approved information using our own systems. We provide the ongoing processing service, not just access to software.
How do you keep jewelry variants separate?
A jewelry item may be distinguished by style, metal, size or another approved SKU attribute. Roundhouse processes the identifiers and prices on the authorized order, keeping a ring-size change from being treated as the same line without review.
Are all these EDI documents required for every Zales supplier?
No. The supplier account, delivery channel and assigned specifications determine the required messages. We confirm those instructions before setup and testing.
Can you take over our existing Zales EDI processing?
Yes. We review open transactions and the current account requirements, then agree the handover so orders and documents already processed are accounted for.
Can we view purchase orders and download PDFs?
Yes. You can view your purchase orders and download them as PDF files in our customer portal.
Use the current instructions for your vendor account when setting up or changing an EDI connection. Retailer names identify the accounts we support; these pages are published by Roundhouse, Inc.
Let’s talk EDI